|
Name (REQUIRED) |
|
| Campus
(REQUIRED) |
|
|
Room # |
|
| USER
NAME (REQUIRED) |
|
|
Machine Name (REQUIRED) |
|
|
Hardware Problem: |
Place an X in the appropriate field |
 |
Power won't come on |
|
|
|
|
Hard drive error message |
|
|
|
|
Monitor problem -- describe |
|
|
|
|
CD ROM error |
|
|
|
|
I can hear the fan, but nothing on the screen |
|
|
|
|
Speakers won't work |
|
|
|
|
Printer problems -- describe |
|
|
|
Please describe specific problem in detail |
|
|
Software Problem: |
Place an X in the appropriate field |
|
|
Need software loaded -- describe |
|
|
|
|
Software not working properly -- describe |
|
|
|
|
Can't access network folder --name of folder & server |
|
|
|
Network Problem: |
Place an X in the appropriate field |
|
|
Can't log on |
|
|
|
|
Can't access information -- describe what folder & server or
service (ie GradeSpeed) |
|
|
|
|
Can't access Internet (try www.google.com) |
|
|
|
|
Can't send / receive email |
|
|
|
DESCRIBE: |
|
|
Please describe specific problem in detail
IMPORTANT: MUST ANSWER THE FOLLOWING
QUESTION FOR YOUR REQUEST TO BE VALID.
Who are the 3 people you
consulted with first before submitting this request? Please select people
who might actually KNOW something about your issue.
|
|
| When
you are satisfied with your input, please press submit.
|