Maintenance Request Form

Before filling Out this Form, Please refer to the Trouble Shooting Guide

ASK 3 PEOPLE WHO MIGHT ACTUALLY ASSIST YOU BEFORE SUBMITTING THIS REQUEST

Name (REQUIRED)
Campus (REQUIRED)
Room #
USER NAME (REQUIRED)
Machine Name (REQUIRED)
Hardware Problem: Place an X in the appropriate field
Power won't come on
Hard drive error message
Monitor problem -- describe
CD ROM error
I can hear the fan, but nothing on the screen
Speakers won't work
Printer problems -- describe
 
Please describe specific  problem in detail
Software Problem: Place an X in the appropriate field
Need software loaded -- describe
Software not working properly -- describe
Can't access network folder --name of folder & server
Network Problem: Place an X in the appropriate field
Can't log on
Can't access information -- describe what folder & server or service (ie GradeSpeed)
Can't access Internet (try www.google.com)
Can't send / receive email
DESCRIBE:  
Please describe specific  problem in detail

 

 

IMPORTANT: MUST ANSWER THE FOLLOWING QUESTION FOR YOUR REQUEST TO BE VALID.

Who are the 3 people you consulted with first before submitting this request? Please select people who might actually KNOW something about your issue.

 

When you are satisfied with your input, please press submit.