Technology Applications Assistance
Dear District Technology User:
you have problem with a computer that has not been serviced within a 2
or 3 day period….then we are NOT aware of it.
The Technology Department works on about a 3 day cycle.
If you have some issue that has not been resolved in 3
days…then you will need to make sure that the problem is ACTUALLY in
the Tech Department’s database. To
correctly identify a problem to the Tech Department, you will need to
email a Maintenance request with VERY SPECIFIC information
(Click on Select Form, Click on Maintenance Request Form).
Remember: “DOES NOT WORK” is not specific. Instead if you could be more
specific, like “does not turn on”, “blue screens”, “does not
connect to the network”, best of all if you would
give us the exact error message, we would VERY MUCH APPRECIATE it and you
would receive better service. Thanks,
Keep Your Computer and Computer Area Clean
District Policy disallows the maintenance folks
from cleaning computers...that is the responsibility of the faculty
member given the computers. Please spend a few minutes a week,
dusting the areas around your computers.
IS THIS YOUR